Attendance Coach

Organization Summary

The LA Conservation Corps (the Corps) is a private, non-profit organization that has been helping at-risk young people develop themselves since 1986.  To date, more than 20,000 young people have participated in the Corps classes and service projects, learning new skills while contributing to the quality of life for all of us in the greater Los Angeles area.

Mission
The primary mission of the LA Conservation Corps is to provide at-risk young adults and school-aged youth with opportunities for success through job skills training, education and work experience with an emphasis on conservation and service projects that benefit the community.

Position Summary

Reporting to the Human Resources Manager, the Attendance Coach adds value to the organization and helps promote its mission by performing the requirements of the position with the highest level of integrity and respect for others. The Attendance Coach is responsible for clerical work involved in accurately maintaining attendance records and assisting Corpsmembers, staff and management in all matters related to attendance.

Essential Functions

• Receives and confirms attendance information by phone and/or email from sites, noting necessary data to incorporate into attendance record keeping system.
• Receives, reviews, and verifies a variety of forms and records for accuracy, completeness, and conformance to applicable rules, regulations and procedures.
• Collaborates with Human Resources, Programs and Corpsmember Development departments to generate performance discussion and management forms. Responsible for generating disciplinary action forms related to attendance and sending them to the site(s) for completion.
• Exercises discretion and maintains confidentiality in carrying out responsibilities. 
• Answers telephones in a timely, friendly fashion; screen calls; return calls as directed with requested information; assist callers as able; completes tasks accurately and by their deadline; complete messages; forwards calls to other staff members as appropriate.
• Performs daily record keeping activities required to maintain accurate attendance records and data files according to organization procedures.
• Contacts Corpsmembers and staff to verify absences.
• Provides daily attendance notifications/updates for sites; work closely with site staff.
• Compiles statistical information related to attendance; prepares, prints, and distributes attendance reports and lists to management.
• Updates computerized data files and records on a regular basis for information and notifies appropriate staff of variances in attendance patterns.
• Files forms and correspondence; maintains confidentiality of records as assigned.
• Plans, schedules, and arranges meetings. Schedules space, arranges for/serves refreshments, sends notices and receives responses.
• Performs other duties as assigned.

Please note that this job description is not designed to cover or contact a comprehensive listing of activities, duties and/or responsibilities that may be required of the employee for this job. Duties responsibilities and activities may change at any time and without notice. 

Due to the organization’s response to the COVID-19 pandemic, your essential functions and responsibilities may change to accommodate the needs of the program and to stay in compliance with CDC and County of LA Public Health Department requirements. 

Minimum Requirements/Qualifications

• Demonstrate excellent communication and presentation skills (verbal and written); characterized by actively listening and ensuring respectful two-way communication.
• Demonstrate sensitivity, understanding, and the ability to effectively interact with individuals (internal and external) from diverse cultural, socioeconomic, disability and ethnic backgrounds.
• Demonstrate strong time management skills and a high level of attention to detail.
• Demonstrate a high level of accountability, responsibility, and dependability.
• Demonstrate teamwork through cooperation and collaboration with others.
• Demonstrate a positive attitude, self-discipline and self-awareness.
• Ability to prepare concise, logical and grammatically correct documents, reports, and presentations.
• Ability to accept, direct and perform responsibilities and assigned tasks as a project team member in support of the overall project.
• Ability to explain policies, procedures, directions and represent the Corps’ philosophy and values to a wide range of audiences including Corpsmembers, programmatic staff, management and the public.
• Ability to structure tasks, establish priorities and set goals.
• Ability to effectively perform the physical requirements of the job, as well as train others.
• Ability to effectively provide presentations, work demonstrations, and instruction to others to promote and establish of culture of safety.
• Ability to balance competing priorities and multiple stakeholders.
• Ability to work independently.
• Intermediate level of computer skills (Microsoft Office environment) including Excel, Word, PowerPoint, and Internet research.
• High level of interpersonal skills, integrity and the ability to keep information confidential.
• Uses good judgment, evaluates alternatives in the achievement of quality outcomes. 
• Results-/Solution-oriented; flexible.
• Passion for the Corps and ability to articulate its mission.

Education/Experience

High School Diploma or equivalency from an accredited institution required; AND at least one (1) year of related experience in Human Resources; Previous experience in Paycom, Paycom Applicant Tracking, etc. and previous experience working in the non-profit or public sector, preferred.

Other Requirements

• Must be COVID-19 vaccinated and be able to provide supporting documentation.
• Attend events and meetings in the community to support the program. This can involve working Saturdays or Sundays, as needed.
• California Class C Driver’s License, validation of driving record for commercial policy insurability per the requirements of the state of California.
• Occasional use of private vehicle for company purposes; validation of driving record and approval of commercial policy insurability is required in conjunction with proof of personal minimum liability insurance coverage per the requirements of the State of California.  Mileage will be reimbursed at the Internal Revenue Service (IRS) standard mileage rate.
• Pass a post-offer drug/alcohol screen test before commencing employment (required to submit for the drug/alcohol screening at a company designated facility)
• Pass a post-offer Live Scan (fingerprint/background clearance-Department of Justice) before commencing employment. 
• Reference checks will be conducted.  Employment is contingent upon receipt of acceptable references.

Salary and Benefits

• $20.42 - $24.91/hour (reflects the entire pay range); a starting wage higher than $20.42 per hour is based on a level of experience and education that exceeds the minimum requirements and is commensurate with the compensation scale (salary range). 
• Medical, Dental, Vision Benefitswith100%employercoverage of costs for employee and 80% coverage for additional family members. 
• 3 weeks of vacation accrued per year;11paidHolidays and2 weeks of sick time accrued per year. 
• 401k retirement plan with match of up to 3%. 

Internal Application Procedure

Internal applicants must review the Transfers/Promotions guidelines and complete a LA Conservation Corps Transfer/Promotion Career Opportunity Application within three (3) working days of the “Posting Date.” This information can be requested from the Human Resources Department. The internal application should be submitted to Human Resources by the Internal Closing Date or within three (3) working days of the “Posting Date.”

External Application Procedure

Upload cover letter and resume.  The Los Angeles Conservation Corps only employs individuals who are lawfully authorized to work in the United States.

You will be requested to complete an application at a later date if you are chosen for an interview.  Based upon a review of your application and supportive information, applicants will be considered for the interview portion.  The interview will cover education and experience requirements.  Applicants who need reasonable accommodations to apply or interview for this position must notify Human Resources at least four (4) business days before the closing date of the position or, if applicable, at the time an interview is scheduled.

AAO/EEO Statement

It is the policy of LA Conservation Corps to seek and employ qualified workforce at all locations, job sites, and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation and benefits, promotion, transfer, and termination.

LA Conservation Corps

Equal Opportunity Employer

www.lacorps.org